ID Policy

First time customers of NVS Glassworks will have their identification checked after payment and before shipment.  Previous online customers will have their named saved in our system once we have verified the customer is 18 years of age or older.  For International orders, you are expected to abide by your country’s rules and age restrictions, as appropriate.

If you are a first time customer, please send a picture of your ID/passport (with a mobile phone is fine) after purchase to sales@nvsglassworks.com after you have completed your purchase.

For orders of $100 or more only: Additional verification is required when the shipping address is different than the address on the ID or if a passport was provided.  We will request a picture of a piece of mail, confirming you reside at this address.

Your name will be added to our system after verification so you will not have to complete these steps again.  You will  be asked for this information after purchase; emailing it early facilitates faster order processing.

Attention underage buyers:  If a refund is due from attempting to purchase while underage, a 20% restocking/administrative fee and shipping costs, if applicable, will be applied.

 

Thanks for your understanding!  Our system works and is designed to protect you, the buyer.

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